Citrix Gateway Download Mac

pw_168

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Hello,
I need some help. I recently bought a macbook (with Snow Leopard installed) and am using Safari as web brower. I need to connect to our Citrix at work. I've downloaded and followed the Citrix manual for the Mac client but still can't connect.
The approach I used was using our secure gateway to access the published applicaitons. The Java client fires and then stops with error stating the certificate 'is not suitable for SSL connections - unsuitable Netscape usage extension field'.
I am at my wits end. I am thinking of downloading IE for Mac to see if I have more luck using IE. But before I go down this path, I want to see if there is any solutions out there.
Thanks in Advance!!!
P.

Citrix Gatewayto Workspace forWeb (browser) Citrix Gatewayto StoreFront Servicessite (native) Anonymous Yes Yes Domain Yes Yes Yes. Yes. Domain pass-through Security token Yes. Yes. Two-factor (domainwith security token) Yes. Yes. SMS Yes. Yes. Smartcard Yes Yes Yes. Yes User certificate Yes Yes(Citrix Gateway Plug-in). Login and download process to install the new Citrix Gateway. Enter the new URL: into Internet Explorer (IE). When the connection to the URL has been established, the screen below is displayed. We are having issues with MacOS (from 10.12 to 10.14) on Safari or Firefox when trying to download the Citrix Gateway client from our Netscaler.

Download Citrix SSO for macOS 10.11 or later and enjoy it on your Mac. ‎Citrix SSO enables secure access to business critical applications, virtual desktops, and corporate data from anywhere at anytime, providing an optimal user experience with Citrix Gateway. Download Citrix Workspace app for Mac Download Citrix Workspace app for Mac (237 MB -.dmg) Version: 20.10.0.16 (2010) Checksums SHA256.

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Applicable Products

  • NetScaler Gateway

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Symptoms or Error

When using End Point Analysis (EPA), the plug-in fails to start or fails to scan after starting on MAC. Using a web browser does not initiate the scan, even when using ICA-Proxy for EPA.

The following errors are displayed:
Cannot connect to NetScaler Gateway. Contact your help desk with following information: Endpoint analysis process failed.

3006: The plug-in failed to start. Contact your help desk or system administrator.

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Citrix Gateway Download Mac

Solution

Important! This article is intended for use by System Administrators. If you are experiencing this issue and you are not a System Administrator, contact your organization’s Help Desk for assistance and refer them to this article.

To resolve this issue ensure that the preauthentication policy and NetScaler Gateway plug-in are correctly configured.

In this article a File Exist Policy for preauthentication is used to illustrate the correct configuration.

  1. Create the preauthentication policy and bind it to the NetScaler Gateway virtual server.
    For more information refer to Citrix Documentation - Configuring Preauthentication Policies and Profiles.
    Note: Ensure that you enable Smart Access Mode.

  2. Download and install the Citrix NetScaler Gateway Plug-in for MAC OS X.

  3. Create a file on the MAC OS X. Currently, the only supported directory is the /Library directory.
    In this example /Library/test.txt is created.

  4. Run Citrix NetScaler Gateway Plug-in.

  5. Select EditConnections.

  6. Enter a name for this connection in the Connections tab.
    Note: This need not be an FQDN. The FQDN is added as a placeholder for reference.

  7. Specify the FQDN for the NetScaler Gateway virtual server in the Connections tab.
    Note: Do not use http or https when specifying the FQDN.

  8. If two-factor authentication is used, select Show secondary password field check-box.

  9. Close the Preferences Window and select the new site to start the log on process.

    If you are using a preauthentication policy, then the following screen appears for logon:

Problem Cause

This error is usually observed when preauthentication policy or NetScaler Gateway plug-in is in correctly configured.

Citrix Gateway Download Mac

Additional Resources

Citrix Gateway Download Mac High Sierra

In the NetScaler command line interface, you can run the following command to view the failed EPA scans:
tail -f /var/log/ns.log | grep EVAL

Citrix Gateway Plug In

The EPA scans that pass will not show in this log.

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For more information about EPA, refer to Citrix Documentation - Configuring Endpoint Polices.